Start With Safety:
HSE Excellence Is Our
License to Operate

By Karen Albrecht

At Phillips 66, safety is not defined by a single program, metric, or moment. It is defined by the choices we make—individually and collectively—every day.

In an industry where the margin for error is small and the consequences can be significant, how we work matters just as much as what we accomplish.

Our commitment to safety is rooted in Operational Excellence.

It reflects a belief that strong performance and strong safeguards go hand in hand, and that protecting people, the environment, and our communities is foundational to our business success.

From Expectations to Ownership

Compliance with regulations and standards is a baseline expectation. But at Phillips 66, our expectation goes further.

We focus on developing our people: building capability, ownership, and confidence throughout every level of the entire organization.

Through our Process Safety Management framework, Life Saving Rules, and Human Performance principles, we work to ensure that employees and contractors understand not only what is required, but why it matters.

Whether managing high energy systems, conducting maintenance, or supporting operations, every individual has shared accountability for recognizing hazards and maintaining the integrity of all of our safeguards.

Equally important is everyone’s Stop Work Obligation.

We expect—and also actively reinforce—that anyone can pause work when conditions change or risk is not fully understood.

That expectation is only effective when people trust that leaders will support stop work actions.

Creating that trust and confidence is one of our most important responsibilities.

Learning Drives Improvement

No organization is immune to incidents or near misses. How leaders respond sends a powerful message.

We actively promote learning from events, observations, and everyday work.

By examining not only what failed, but also what goes right, we strengthen our understanding of risk and resilience.

Learning teams, incident reviews, and cross site sharing help translate experience into practical, lasting improvements across global operations.

This learning mindset extends beyond our company.

Engagement with industry peers, our contractors, and forums like the Health and Safety Council allows us to benchmark, share lessons learned, and contribute to raising safety standards across the industry.

Progress accelerates when we learn together.

Leadership at Every Level

Safety leadership is not limited to job titles. While leaders set direction and expectations, safety is delivered by the people closest to the work.

Our role as leaders is to remain visible, interact with thoughtful questions, reinforce standards, and remove barriers to safe execution.

It is also to respond with curiosity when things do not go as planned.

When we take time to understand from the people doing the work, it helps us identify sustainable improvements, making it easier for our people to get the work right, and harder to make mistakes.

HSE Excellence Is Our License
to Operate

Safety excellence is not a destination. It is a discipline that must be renewed every day.

As our operations evolve and our workforce changes, so must our approach to managing risk.

At Phillips 66, our commitment remains clear: we will continue to invest in our people, strengthen our safeguards, and foster a culture where safety is owned by everyone.

Because at the end of every shift, the outcome that matters most is simple and universal—everyone goes home safe.

That is how we measure success.

Karen Albrecht

Karen Albrecht

Vice President, Global HSE & Compliance
Phillips 66